Do you ship outside the US?
We are currently only shipping within the United States.
How are my items shipped?
All shipping is done through the United States Postal Service.
How long will it take for my order to be shipped?
The Tiny Company has two shipping days // Wednesdays & Fridays. Orders placed on non-shipping days will ship on the next shipping day. We will do our best to get your order out as soon as possible!
The Tiny Company charges a flat rate fee of $5.95 for shipping, regardless if you or one item or 10!
Do you ship to PO Box's or APO/FPO addresses?
No, at this time we are not shipping to P.O. Box's or APO/FPO addresses.
What's your return policy?
Returns are accepted on items that are damaged in shipping or on items that you are unhappy with. Returns must be taken care of within 7 days of receiving the item(s) and must be in original packaging with original tags. Please email us at firstname.lastname@example.org to inquire about a return or if you have additional questions or concerns.
What forms of payment do you accept?
The Tiny Company is set up to accept PayPal and all major credit cards.
Do I need a Paypal to purchase from The Tiny Company?
No, you do not need a PayPal account to purchase.
Why was I charged sales tax?
All Missouri residents will be charged 5.225% sales tax on all non-food items.
Do you offer coupon codes or discounts?
Yes! Follow us on Instagram [@thetinyco] & Facebook [thetinycompany] to keep up to date on all promotions.
Do you offer Gift Cards?
No, currently we are not offering gift cards at this time. We are hoping to offer them in the near future.
PRODUCTSWhat happens if a product I want is "Out of Stock"?
The Tiny Company is always getting in new products, so please contact us at email@example.com and we will let you know if the item will be restocked.
Are The Tiny Company beanies and bow headbands pre-washed?
No. They are NOT pre-washed so please keep this in mind when washing. We recommend washing beanies and bow headbands in cold water on delicates, or even better, hand washing. Do not Bleach. Lay flat to dry. Low cool iron, if you must.
Why does my headband look limp after washing?
Fabrics that have not been washed contain stiffeners and films that wash off after washing. To get the stiffness back we recommend ironing your headband with a starch to regain the look.
What happens if my bow headband comes untied?
Our bow headbands are designed to be able to be loosened or tightened, so we do not sewn them into place. If your bow comes untied, just tie it back into a bow like you would your shoelaces. Feel free to contact us if you are having any problems retying and we will walk you through it.
What brands do you stock?
Frills paper + goods
Imperishable Clothing Co.
Hush + Baby Handmade
The Mason Bar Company
Littlest Crochet Shop
The Bee And The Fox
The Tiny Company
Who designed the branding for your company?
Laura Coggins designed all the branding for our company, from the logo all the way to the tags on our headbands. Check out her work at lauracoggins.com